HP printers, priced in USD and delivered across the United States.
Help centre

Frequently asked questions

Browse by topic or search for what you need — printers, ordering, delivery, returns and warranty are all covered.

06 Main topics
covered
01

Choosing a printer

What we sell and how to pick the right model.

Yes. Every printer we sell is an HP-brand product, sold new. Refurbished or open-box units are not sold unless a product page says so.

Inkjet printers, including Smart Tank models, shine with color documents and photos. Laser printers are built for fast, sharp text at higher volumes. Our category pages group models to make the choice easier.

Pages per minute, the usual measure of print speed. Higher numbers help when several people share one printer or when jobs are long.

Open both product pages. The print speed, resolution, paper handling and connectivity rows appear in the same order on every page.

02

Orders & payments

Placing an order and keeping track of it.

Add printers to your cart, review it, then continue to checkout and enter your delivery details. Totals are shown in US dollars before you confirm.

All prices are shown and charged in US dollars (USD).

No, but one is handy. It keeps your details and order history together and makes tracking quicker.

Contact us as soon as possible with your order number. If the order has not yet been prepared for dispatch, we will do our best to update it.

03

Delivery details

How and when your order arrives.

We deliver to addresses within the United States.

Every product page shows an estimated delivery window. Our Shipping Policy explains how orders are processed and dispatched.

Enter your order number on the Track Order page. Tracking updates appear once your order has been dispatched.

Contact us within a few days of delivery with your order number and photos of the packaging and printer, and we will review it with you.

04

Returns & refunds

What to do if a printer is not right for you.

Yes, subject to our Return Policy. Please read it before ordering, as it covers eligibility, timeframes and conditions.

Use the Return Order page with your order number. We will reply with the next steps.

Once an eligible return has arrived and been checked, the refund is issued as described in the Return Policy.

Opened consumables can carry specific conditions. The Return Policy has the details.

05

Warranty & setup

Getting started with a new printer.

Yes. The warranty period is listed on each product page and is the manufacturer's limited warranty for that model.

Usually the printer, a power cord, starter ink or toner and a quick-start guide. Smart Tank models include ink bottles. Check the product page for specifics.

Unpack it, remove the protective tape, load paper and install the starter ink or toner. Most models then connect through the HP Smart app, which guides you through Wi-Fi.

Most models work with Windows, macOS, Chromebook, iOS and Android. Compatible systems are listed on each product page.

06

About Lawders Networks

Who we are and how to reach us.

An online store based in Royersford, Pennsylvania, selling HP printers to customers across the United States.

No. We are an online store, and every order is placed through this website.

Call the number on our Contact page, email us, or use the contact form. Written messages are answered within one business day.

We collect only what is needed to process your order. Our Privacy Policy explains how information is handled.

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